A cracked supply line or an overflowing appliance doesn't check the clock before it ruins a floor. We built our Bigelow dispatch around speed, because every extra hour of standing water costs more to repair.


We built Hirex Water Damage's Bigelow operation after hearing the same complaint over and over: the "24/7" number that never actually answers when it matters. Every technician you'll meet is a direct Hirex Water Damage employee, not a subcontractor pulled from an app.
Certification isn't just a logo on our site — our Bigelow crew leads have logged real hours on clean, gray, and contaminated water losses, which is why Water Removal in Bigelow is treated as a specialty, not a side offering. Full insurance and Bigelow, MN licensing back every job we take in Bigelow.
Equipment lives in a Bigelow-area warehouse rather than being trucked in from three counties over, which shortens arrival time considerably.
Anyone in Bigelow who's had a mid-night plumbing failure knows that every extra minute of standing water means more material soaked through. That gap between a fast, equipped response and a slow, improvised one is exactly what Hirex Water Damage was built to close.
Staying current on restoration techniques matters as much in Bigelow as the equipment itself, which is why training isn't a one-time certification and done.

The Bigelow jobs that end up gutting a room almost always started quiet, not with a flood. Here's what tells our team a Bigelow property needs a professional look rather than a mop and a fan:
If you're nodding along, get ahead of it now — our Bigelow dispatcher will tell you honestly whether it's urgent or something we can schedule.
We don't run a one-size response in Bigelow — a contained bathroom leak gets a different crew than a flooded restaurant kitchen. Each item on this list corresponds to an actual step in our process, not a generic label.
We arrive with submersible pumps and truck-mount extractors built to clear a flooded Bigelow room before water soaks deeper into the subfloor. Moisture mapping follows every extraction so we know which materials are still holding water once the visible flooding is gone.
Our drying plans rely on moisture meters and thermal imaging to target air movers exactly where hidden Bigelow moisture is trapped, with daily logs so you can watch the numbers improve.
On the residential side in Bigelow, we handle the flood cut, subfloor checks, and content pack-out so the home is ready for rebuild, with photo documentation at every stage for your insurance file.
For commercial Bigelow accounts, we assign a lead, run crews outside normal hours to limit downtime, and size equipment to the actual footprint — a flooded lobby or a leaking unit above tenants has to move fast.
Category 3 blackwater calls for full PPE, antimicrobial treatment, and disposal of anything porous that touched the contamination — our Bigelow crews are trained for that exact protocol.
On top of standard drying, our Bigelow crews apply antimicrobial treatment and will tell you plainly if a section needs specialist attention.
You'll see a written estimate before any equipment runs on your Bigelow property, not a mystery total after the fact.
Local staging inside Bigelow typically puts a tech at your door quickly, not after a long drive across the region.
We photograph and log every step so your Bigelow claim moves faster and you're not arguing with an insurer alone.
If moisture readings aren't where they should be at the end of a Bigelow job, we come back and keep drying at no extra charge.
Our Bigelow team asks just enough to send the right-sized crew, not a generic single technician every time.
A licensed technician heads to your Bigelow address with extraction and drying equipment already loaded.
Extraction happens right away, with drying equipment placed only after moisture mapping is complete.
We re-check moisture daily until materials hit dry standard, then hand you full documentation for your records.

Every Bigelow job closes based on instrument readings, not a visual check, and we won't call it finished until the numbers say so. If a callback within 30 days shows lingering moisture from the same loss, we return and correct it at no additional charge.
That commitment is written into every Bigelow work order we issue, not just mentioned in a sales pitch. We try to return the same crew for any callback so the person handling it already knows the property and the original readings.
Trust matters, but in restoration work, documented moisture readings matter more, and that's what our Bigelow guarantee is built on.
"Water heater blew close to midnight and the Hirex Water Damage crew had extraction gear running before 1am. Genuinely fast." — Renata H.
"I didn't touch the insurance paperwork once — they sent it straight to our adjuster." — Marcus D.
"Appreciated getting real numbers each day instead of someone just saying 'looks dry' and packing up." — Priya K.
"A supply line failure flooded our kitchen and this crew had us back open faster than we expected." — Aaron F.
"Sewage backup is not a fun call to make, but the crew was calm and explained the whole containment process clearly." — Lena V.
"Final bill matched the estimate to the dollar, which felt rare in this industry." — Sam T.
Local staging typically gets a Bigelow technician on-site inside an hour or two depending on traffic.
Yes — every Bigelow job gets a written estimate before equipment is turned on, walked through line by line.
Emergency extraction, structural drying, and sewage cleanup are all available 24/7 for Bigelow properties.
Direct adjuster communication is standard, and we'll send documentation formatted for a Bigelow insurance claim.
Dryness is confirmed with instrument readings against a documented standard, not by feel.
Yes, our Bigelow crews are trained and equipped for Category 3 blackwater response, including PPE and antimicrobial treatment.
Turn off the water supply if reachable, keep people and pets out of the flooded area, and skip running electronics nearby.
Yes, we regularly respond to commercial and multi-unit losses in Bigelow, including retail, restaurants, and offices.
Most Bigelow residential jobs dry out in 3 to 5 days depending on how much material got wet.
Mold isn't inevitable if extraction and drying start fast, which is why we treat speed as core to the Bigelow service.
We stand behind every Bigelow job with a documented dry-standard guarantee.
See the zip codes and nearby cities listed below — our Bigelow crews cover that full radius.
Not necessarily — many Bigelow customers arrange access for our daily check-ins while they're at work, and we coordinate scheduling around that.
Bigelow is our home base, and our reach extends across Bigelow, MN through staged equipment and on-call technicians. If your address falls inside or near Bigelow, a Hirex Water Damage crew can typically respond the same day.
We've worked enough Bigelow properties across different neighborhoods to recognize patterns specific to certain building eras and construction types.
— Embedded service-area map for Bigelow, Bigelow, MNReach our Bigelow line directly and get a technician on the way today.
Call +1-844-578-1604